Careers & Opportunities

A curl-crested aracari perched on a branch, showing its glossy black head with tight, curly feathers, bright yellow chest, red belly band, and large multicolored bill.

We're Hiring!

We are currently hiring for both full-time and seasonal positions. Look for additional opportunities to be posted soon in our online Career Center. Please check back regularly for our list of available opportunities.

Brookfield Zoo Chicago is an Equal Opportunity Employer - people of color, women, veterans, and people with disabilities are encouraged to apply. More information on your EEO rights under the law.

Benefits

The Zoo offers a generous, comprehensive benefits package as part of overall compensation.

Non-union

These are for full-time non-union positions:

  • Choice of PPO or HMO Medical Plan

  • Dental Plan

  • Vision Plan

  • Life Insurance

  • Accidental Death & Dismemberment Insurance

  • Short-Term and Long-Term Disability Insurance

  • Identity Theft Insurance

  • Flexible Spending Accounts

  • 401(k) Retirement Savings with an Employer Match

  • Generous Paid Time Off (PTO) Program

  • Eight Paid Holidays per Year

  • Employee Assistance Program

  • Generous Bereavement Leave

  • Tuition Reimbursement Assistance

  • Employee Discount Program

  • Discounts on Zoo purchases

  • Free Admission and Parking for Employees and their Immediate Family

  • On-site CZS University Classes

Union

These are for full-time union positions

  • Health and Welfare Benefits and Life Insurance for Union Staff are provided by the Benefits Fund under Teamsters Local Union No. 727.

  • 401(k) Retirement Savings Plan with Employer Match

  • Ten Paid Holidays and three personal days

  • Identity Theft Insurance

  • Short-Term and Long-Term Disability Insurance

  • Generous Bereavement Leave

  • Tuition Reimbursement Assistance

  • Employee Discount Program

  • Discounts on Zoo purchases

  • Free Admission and Parking for Employees and their Immediate Family

  • On-site CZS University Classes

  • Uniforms and Cleaning Service (if required)

Frequently Asked Questions

Below are frequently asked questions about careers and applying for a position with Brookfield Zoo Chicago.

Where can I find an ADA Accommodation Request Form

Brookfield Zoo Chicago offers reasonable accommodations that provide qualified applicants with a disability an equal opportunity to participate in the employment application process and to be considered for a job. If you need a reasonable accommodation in order to complete an application or to complete any other part of the application process, please complete the ADA Accommodation Request Form for Applicants.

What if I forget my username or password?

When you set up your account, you are required to provide a current email address. This is your username. Upon entering this information, be sure to check that you have entered your correct email address and it is spelled correctly. If you created an account with an “incorrect” email address, even by accident, that “incorrect” email address is now your user name. You will need to use this for logging in, but you can correct the email address that your correspondence goes to in your profile.

You are also required to select a secure password when you create your initial profile. It is very important that you select a secure password and one that you will remember.

Last, you must set up security questions when you create your profile to assist you should you forget this information.

You can utilize the “Forgot Password” link to have a temporary password sent to you by email if you forget your password. The email you used to create your profile will be the email to which the link will be sent to create a new password.

If you are unsuccessful logging in three times, you must wait at least 30 minutes before trying to log on again. You may only reset your password once every 24 hours.

Important: Please be aware that due to the security of the system and your privacy, we do not have access to your password or security questions and are unable to assist you with password issues or resets. Therefore, it is really important you remember your username, password and keep your profile updated with a current email.

How will you be contacting me?

We utilize various methods of communication, including email and telephone. Please be sure that you provide both a current email and telephone number.

Important: If you have applied to an open position, we encourage you to regularly check your email for correspondence, including your spam or junk mail.

Important: If your email or telephone contact information has changed, be sure to update this information in your profile as soon as possible. If we don’t have your current information, we will not be able to contact you when needed.

What if I want to contact you?

We would love to personally talk to everyone that applies, but due to the high volume of applications we receive, it is not possible. If you are seeking information about your application, you can log into the Career Center at any time to review the status of your application. If you have been involved in the phone screen and interview process, the recruiter will provide you with their contact information so you can easily communicate and stay in touch.

What does it mean if my position is "seasonal?"

At Brookfield Zoo Chicago, “seasonal” positions mean that there is not a set, regular schedule or guaranteed hours and you do not work a year-round, full-time schedule.

The majority of our seasonal employees will average 20-30+ hours per week during our busy season and 0-20 hours during our non-busy season (such as January through March).

How do I know you received my application?

When you are logged in to your profile, you may check the status of your submitted applications by going to the Jobs Applied For screen. This is available from your account menu at the top right and will show you the jobs you applied for. For each job, you can see the date you applied and your current status.

If you applied without creating/registering an account, this feature will not be available to you.

You should also receive an email notification confirming receipt of your application. If you did not receive an email, you may need to check your spam or junk mail folders.

If I applied to multiple positions and did not get selected for one, does that automatically disqualify me from the others?

No. Even if you’re not selected for one position, you’ll still be considered for the other positions you applied for.

Dining & Retail Opportunities

Our Food Service Concessions, Retail & Gift Shops, and Catered Events are managed by our business partner, SSA.
If you are interested in job opportunities in these areas, please follow this link to be redirected to the SSA Career website for more information.